K L <p>Office hours for <span class="caps">ASFA</span> are Monday through Friday from 8:30AM to 5:30PM. Email us at <a href="mailto:customersupport@americansportandfitness.com">customersupport@americansportandfitness.com</a> with any questions. <br /> We may not be able to respond to all e-mails at this time. Please review our F.A.Q. section for assistance.</p> <p>F.A.Q.</p> <p>1.) When will I receive my certification after passing the test and processing payment?</p> Upon successful completion of the test and payment through the checkout, <p>you will receive your certification and pocket cards if ordered immediately in <br /> pdf format. If you have purchased your certificate and have not received it <br /> yet, please refer to <span class="caps">FAQ</span> #10.</p> <p>2.) What gyms do <span class="caps">ASFA</span> trainers work at?</p> <span class="caps">ASFA</span> trainers and fitness professionals work in corporate and franchise <p>gyms as well as independently and in personal training/fitness studios.</p> <p>3.) Does <span class="caps">ASFA</span> send certifications by mail?</p> No, all certifications are sent immediately upon completion of the test <p>and checkout process via e-mail in a pdf file.</p> <p>4.) How can I validate <span class="caps">ASFA</span> certifications?</p> All <span class="caps">ASFA</span> certifications have a control identifications number on them. <p>To authenticate any certification, please contact us at <br /> customersupport@americansportandfitness.com with your CI# and the <br /> individuals full name.</p> <p>5.) Will <span class="caps">ASFA</span> re-issue certifications or pocket cards?</p> You may obtain your certification and/or pocket cards from our certificate download <p>area with your original email and order #.</p> <p>6.) Whose name will be on the certification?</p> The certification will bear the name listed in the &#8220;shipping address&#8221; <p>of the customer&#8217;s payment information.</p> <p>7.) Is there any cost if I fail the certification?</p> No, there is no cost unless you pass your selected certifications tests <p>and complete the checkout.</p> <p>8.) Can I get a job in a corporate gym with an <span class="caps">ASFA</span> certification?</p> <span class="caps">ASFA</span> has certified fitness professionals working throughout the United States and Internationally. Of course, the hiring practices of any business are at the discretion of the manager/owner. <p>9.) Can I get insurance with an <span class="caps">ASFA</span> certification?</p> Yes, <span class="caps">ASFA</span> is proud to endorse <span class="caps">HPSO</span> for your insurance needs. Please check our endorsements page to learn more about applying or <strong><a href="http://www.hpso.com/asfa">Visit HPSO &raquo;</a></strong><br /><br /><br /> <p>10.) What if I cannot find my certification in my mailbox after purchase?</p> Please provide a valid email address during the checkout process, as <p>your certificate will be sent to this address. Also check spam folders and<br /> other blockers that may be present in your email. You can also use the<br /> <a href="/pages/certifications-download-area">Certifications Download Area to lookup purchased certificates</a>.</p> <p>11.) Can I get a refund on my certificate?</p> No, we do not offer refunds do to the nature of the electronic (email) delivery of our certificates. <p>12.) If I am having problems processing my payment, what should I do?</p> If you are having technical difficulties, please contact us at: <a href="mailto:customersupport@americansportandfitness.com">customersupport@americansportandfitness.com</a> with any questions. If the payment needs to be manually processed, please provide your contact information so that a technician can contact you. 2008-02-02T10:44:48-06:00 contact-us 206012 2008-02-02T10:44:48-06:00 91112 2010-02-11T11:28:55-06:00 Office hours for ASFA are Monday through Friday from 8:30AM to 5:30PM. Email us at <a href="mailto:customersupport@americansportandfitness.com">customersupport@americansportandfitness.com</a> with any questions. We may not be able to respond to all e-mails at this time. Please review our F.A.Q. section for assistance. F.A.Q. 1.) When will I receive my certification after passing the test and processing payment? Upon successful completion of the test and payment through the checkout, you will receive your certification and pocket cards if ordered immediately in pdf format. If you have purchased your certificate and have not received it yet, please refer to FAQ #10. 2.) What gyms do ASFA trainers work at? ASFA trainers and fitness professionals work in corporate and franchise gyms as well as independently and in personal training/fitness studios. 3.) Does ASFA send certifications by mail? No, all certifications are sent immediately upon completion of the test and checkout process via e-mail in a pdf file. 4.) How can I validate ASFA certifications? All ASFA certifications have a control identifications number on them. To authenticate any certification, please contact us at customersupport@americansportandfitness.com with your CI# and the individuals full name. 5.) Will ASFA re-issue certifications or pocket cards? You may obtain your certification and/or pocket cards from our certificate download area with your original email and order #. 6.) Whose name will be on the certification? The certification will bear the name listed in the "shipping address" of the customer's payment information. 7.) Is there any cost if I fail the certification? No, there is no cost unless you pass your selected certifications tests and complete the checkout. 8.) Can I get a job in a corporate gym with an ASFA certification? ASFA has certified fitness professionals working throughout the United States and Internationally. Of course, the hiring practices of any business are at the discretion of the manager/owner. 9.) Can I get insurance with an ASFA certification? Yes, ASFA is proud to endorse HPSO for your insurance needs. Please check our endorsements page to learn more about applying or <notextile><strong><a href="http://www.hpso.com/asfa">Visit HPSO &raquo;</a></strong><br /><br /><br /></notextile> 10.) What if I cannot find my certification in my mailbox after purchase? Please provide a valid email address during the checkout process, as your certificate will be sent to this address. Also check spam folders and other blockers that may be present in your email. You can also use the <a href="/pages/certifications-download-area">Certifications Download Area to lookup purchased certificates</a>. 11.) Can I get a refund on my certificate? No, we do not offer refunds do to the nature of the electronic (email) delivery of our certificates. 12.) If I am having problems processing my payment, what should I do? If you are having technical difficulties, please contact us at: <a href="mailto:customersupport@americansportandfitness.com">customersupport@americansportandfitness.com</a> with any questions. If the payment needs to be manually processed, please provide your contact information so that a technician can contact you.